Find simple solutions to common activation and deactivation problems.
Activation connects an app or service to a valid user license.
For most apps, the process is straightforward and happens automatically when you sign in. However, errors can sometimes occur—for example, if you’re unable to connect to the activation server, your license isn’t active, or you’re trying to install an app on more than two computers.
Here are solutions to some common activation problems for non–Creative Cloud products.
Sign In feature is currently unavailable and you will not be able to post new content. We are working on a fix. Client redirect port problem from a USB-COM device Ask question. The device has USB connectivity ans uses a serial communications (COM5). When you first associate the security key with your SWTOR account you will be asked to enter the serial number of the key. Please ensure you take down this serial number and keep it safe as it may be required to remove the security key from the account. Servers unavailable for another 1h17 mins. I am level 9 FTW!. There was this cave mission at one point and I kept dying as it was full of bloody robots. I died like 10 times until I realized it is impossible to do it alone. So I asked for help and there was this Level 34 Sentinel on the server. Mar 11, 2012 Hello, in this video I show you how to get skyrim for free with a site called This site allows you to complete offers for them, and when you have. CHOOSE YOUR REGION. Select your location from below to view the available product, pricing and delivery options for your region.
Note:
Having activation issues with a Creative Cloud app or service? See Troubleshoot Creative Cloud activation errors.
An inaccurate computer system clock can cause activation problems. Did you reset your computer’s date and time recently? Check that your computer's system clock is set to the correct date and time.
Make sure that you are connected to the Internet before you try to activate. If you are connected and you still get connectivity errors, try the solutions in Resolve connection errors. Or, contact us for help. Have your serial number or Adobe ID ready.
If you purchased a single license for Adobe software, you can install the app on two computers. However, you can use it on only one computer at any given time. To install the app on a third computer, you must deactivate the app on one of the first two computers.
Ensure that you are connected to the Internet, launch the app you want to deactivate, and
choose Help > Deactivate. For detailed instructions, see Activate and deactivate Adobe products.
choose Help > Deactivate. For detailed instructions, see Activate and deactivate Adobe products.
If you want to run an app on multiple computers simultaneously, purchase another license from the Adobe store.
If you cannot access the previous computer on which you installed the app—whether it was stolen, was lost, crashed, or locked—you need to contact us by chat or phone. To ensure a quick resolution, be sure to have any purchase-related information ready.
Creative Cloud, Acrobat DC, and subscription memberships require online activation. See Sign in and activate Creative Cloud.
For CS6, CS5.5, and CS5 products, if the computer on which your software is installed cannot connect to the Internet or to Adobe’s activation servers, you can activate your software offline. For instructions, see Offline Activation.
Here are some common activation error codes and their solutions.
Error code | Error message | Solution |
“Activation limit reached for [product]. This serial number has already been activated on 2 computers.” -or- “Maximum activations exceeded.” | See “Activation limit reached” or “Sign-in failed” error. | |
'Activation - No Connection' | See Activation or connection error | CS3, Acrobat 8. | |
“Activation was unsuccessful because the activation server is unavailable at this time.” | See Error: “Activation Server Unavailable” | CS2, Acrobat 7, Audition 3. | |
159:41 | 'Internet Connection Not Detected' -or- “We are unable to activate [product name]. Product activation is required to use this product...” -or- “Either your computer is offline or the clock on your computer is set incorrectly, causing a connection error. An Internet connection is required. Please connect to the Internet or adjust your clock and try again.” -or- “Please connect to the Internet and retry.” | For Acrobat 8 and Acrobat 3D Version 8, see Activation or connection error | CS3, Acrobat 8. For other products, see Resolve connection errors. |
“Unable to activate | Macromedia products.” | See Error: Unable to activate | Macromedia products. | |
E_ADEPT_REQUEST_EXPIRED | You’re trying to activate Adobe Digital Editions 1.x or read EPUBs. See Resolve the E_ADEPT_REQUEST_EXPIRED error in Digital Editions. | |
E_AUTH_NOT_READY | You’re trying to start Adobe Digital Editions 2.0. See Activation errors in Adobe Digital Editions. | |
24:24 | Activation server unavailable. Activation was unsuccessful. | You’re trying to activate a CS2 application, Acrobat 7, or Audition 3. See Error: 'Activation server unavailable' | CS2, Acrobat 7, Audition 3. |
93:-1 | Activation denied | Contact us. Have your serial number or Adobe ID ready. |
93:-3 | Serial number has been revoked. | Contact us. Have your serial number or Adobe ID ready. |
93:-4 | Invalid activation number | Contact us. Have your serial number or Adobe ID ready. |
93:-5 | The product does not support the activation server. | Contact us. Have your serial number or Adobe ID ready. |
93:-8 | Invalid serial number. | Contact us. Have your serial number or Adobe ID ready. |
93:-9 93:-10 | An internal server component is unavailable. Try activating after 24 hours. | Contact us. Have your serial number or Adobe ID ready. |
93:-13 | Activation denied. | Contact us. Have your serial number or Adobe ID ready. |
93:12 | Activation unsuccessful. | You’re attempting to activate Creative Suite 2 Standard or Premium, or Creative Suite Production 1 over the Internet. Manual activation also fails. See 'Activation server unavailable' | CS2, Acrobat 7, Audition 3. |
101:12037 | ERROR_INTERNET_SEC_CERT_DATE_INVALID | Your computer clock time is incorrect. Set your computer clock to the correct date and time. |
12001 12002 12004 12005 | ERROR_INTERNET_<...> | An Internet connection is not detected. Causes include connection timeouts due to firewall settings and failure to resolve a host name due to proxy settings. See Resolve connection errors to check your firewall or proxy settings and try again. |
129:17 | You’re starting CS5.5 on Mac OS in New Zealand. See Error #129:17 | Launch Creative Suite 5.5 product in New Zealand. | |
194:01 | Attempting to deactivate an unactivated machine | You’re trying to deactivate the application, but have not yet activated it. See Activate and deactivate Adobe products. |
194:6 | Activation failed | See, Activation Failed | Error 194:6. |
194:110 | Activation failed | You have already initiated the “Deactivate All” process within the last 72 hours. You can attempt the process again at the end of the 72-hour period. Alternatively, you can contact us. Have your serial number or Adobe ID ready. |
194:112 | Client clock out of sync | Your computer clock time is incorrect. Set your computer clock to the correct date and time. |
208:1 208:2 208:3 | Error_NetworkFailure | An Internet connection is not detected. Causes include connection timeouts due to firewall settings and failure to resolve a host name due to proxy settings. See Resolve connection errors to check your firewall or proxy settings and try again. |
213:5 213:10 | These errors are due to a read-only SLStore folder. See Configuration error | Creative Cloud. |
Deactivation is disconnecting an app or service from a valid user license. You can deactivate an app without uninstalling it from your computer, and you can reactivate it later.
Deactivation issues can sometimes occur—for example, if you can’t access the computer on which you want to deactivate an installed app.
Here are solutions to some common deactivation problems.
Note:
Swtor Serial Key Sync Unavailable Code
Having deactivation issues with a Creative Cloud app or service? See Troubleshoot Creative Cloud activation errors.
Did you uninstall your apps without deactivating them?
Uninstalling an app from a computer does not deactivate its license. To deactivate an app, follow the steps below for your product. If you uninstalled your app from a computer you can’t access, see Have you lost access to your previous computer?
Make sure you’re connected to the Internet. Reinstall Acrobat Pro DC or Acrobat Standard DC on the same computer on which it was originally installed.
Acrobat DC subscription (purchased via Creative Cloud or Document Cloud)
Do any one of the following:
- Launch the app and sign in when prompted. Then choose Help > Sign Out [Your Adobe ID].
- Sign out from the account page. For more information see, Sign out from account page.
Acrobat DC (perpetual license)
Launch the app and sign in when prompted. Then choose Help > Sign Out [Your Adobe ID].
CS6, CS5.5, CS5, CS4, Acrobat XI, Acrobat X, or Acrobat 9
Make sure you’re connected to the Internet. Reinstall your app on the same computer on which it was originally installed. In the app, choose Help > Deactivate.
Our aging activation servers for earlier versions of Acrobat and Creative Suite (CS) applications had to be retired. Without the activation servers, these applications display an activation or connection error when trying to verify a license. To install a version that doesn't require activation, see either Error: 'Activation Server Unavailable' | CS2, Acrobat 7, Audition 3 or Activation or connection error | CS3, Acrobat 8.
Affected applications include: Creative Suite 2 and 3 applications, Acrobat 7 and 8 (Standard and Professional), and Acrobat 3D Version 8.
For more details, see Activate and deactivate products.
If you cannot access the previous computer on which you installed the app—whether it was stolen, was lost, crashed, or locked—you need to contact Adobe to deactivate the app.
If you upgraded your computer’s hardware, replaced a hard drive, upgraded your operating system, or reformatted your computer before deactivating your software, you may have disrupted the activation connection.
Contact us. Have your serial number or Adobe ID ready.
If the software you’re trying to deactivate is part of a suite, deactivate another app in the suite. Launch any app in the suite, and then choose Help > Deactivate.
If your company purchased the product under a volume licensing agreement, the deactivate option isn’t available. Contact your volume licensing administrator for help.
More like this
Twitter™ and Facebook posts are not covered under the terms of Creative Commons.
Legal Notices | Online Privacy Policy
Active3 years, 2 months ago
I know the security key is optional but I can't seem to figure out how to get one... I tried the in-game vendor but it wouldn't let me even access his stuff. Also, once you have one, how onerous is moving computer? and do you have to have it every time you log in?
tl:dr: security keys, how do they work?
user4139
4 Answers
There are three options:
- Buy the Collector's Edition which comes with a hardware key
- Buy a hardware key after the fact. It costs a couple bucks plus shipping. (Presently, $4 USD + shipping.)
- Download the free iPhone app or Android app.
Once you register a security key, the login prompt may still say it's optional, but no longer is at that point. Once a security key is registered, it must be used for all future logins.
Both types of keys display a 8 digit number that you type in yourself into the appropriate field in launcher login. It does not require any kind of USB connection or anything.
It is either a physical device (fits on a keychain, etc.) or an app on your mobile device. So it isn't really 'moved between' computers; just carried by you. Depending how heavy your mobile device is, and how weak your biceps are, it still shouldn't be much of a problem. :)
Once you login with a registered security key, you will then get access to the in-game security key vendor. Mostly it offers the ability to purchase with in-game credits some, but not all, of the items that come with Collector's or Digital Deluxe editions. See the short list here. 'Some examples of the items are the (popular so far) fleet pass which allows you to return to the fleet, a mouse droid (different skin from the Collector’s Edition item), Exchange Bandit (Increase movement speed by 110% Requires: Speeder Piloting Rank 3) and more.'
Also see the official site page describing the security keys.
Matthew Read16.8k99 gold badges8181 silver badges142142 bronze badges
MufasaMufasa4,48477 gold badges3434 silver badges7373 bronze badges
First, let me point out that the security key is a physical thing, not an in-game item. It must be purchased (see Mufasa's answer for sources) or installed.
The 'security key' is an electronic security token (usually a keyfob), a self-contained, battery-powered device with a numeric display that will generate a new, cryptographically secure pseudorandom number every minute or so. They're meant to be portable, though they are a bit bulkier than a typical key:
'Cryptographically secure' means that, unlike a normal PRNG where given enough 'random' numbers, an attacker could quickly predict the next by determining the state of the generator, the number is run through an additional series of steps that effectively hide the state of the machine.
Community♦
Nick TNick T28k4848 gold badges181181 silver badges295295 bronze badges
If the security keys for this game work in the same way the security keys for other places work (World of Warcraft comes to mind), the key is tied to your account. You will need it every time you log in. However, uninstalling and reinstalling ('moving') the game should have no effect.
AeoAeo3,20788 gold badges3737 silver badges5959 bronze badges
Serial Key Finder
When I set a mobile security key, it only works one time. I have to remove it then use a new one if I want to access something in the game that I need a security key for. You can get a mobile app that gives you security key numbers that connect to your online swtor account that you then log in with
Serial Key Generator
AlisonAlison